Laundristic LLC - Terms and Conditions

1. Acceptance Of Terms

• By accessing this website and using our services, you accept and agree to comply with these Terms and Conditions. If you do not agree to these terms, please discontinue use of the site and services immediately.

2. Governing Law

Laundristic L.L.C is a UAE-based company.

• Country of Domicile: United Arab Emirates.
• All disputes or claims arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
• Disputes will be resolved only in a court of competent jurisdiction in the UAE.

3. Eligibility

• Users under the age of 18 years are not permitted to register, transact, or use the website.
• By using the site, you confirm that you are at least 18 years of age.

4. Service Usage

We offer professional laundry and dry-cleaning services.

• Laundristic reserves the right to refuse service at any time, for any reason.
• You agree to use our services only for lawful purposes.

5. User Account Responsibility

• You are responsible for maintaining the confidentiality of your account information.
• Laundristic is not liable for any loss or damage resulting from unauthorized access to your account.

6. Order Placement & Confirmation

While we take utmost care in handling your garments, Laundristic is not responsible for:

• Upon placing an order, a confirmation will be sent via email or SMS.
• Orders can be modified or canceled only within a specific timeframe, prior to processing.

7. Payment & Currency

• Payments are accepted via Visa or MasterCard debit and credit cards in AED only.
• Displayed prices and currencies at checkout will match those shown on the transaction receipt.
• The amount charged to your card will reflect your card currency equivalent.

8. Transaction Records

• Cardholders must retain a copy of transaction records and merchant policies available at: https://laundristic.ae/policies

9. Prohibited Transactions

• We do not trade with or provide services to OFAC (Office of Foreign Assets Control) sanctioned countries, in compliance with UAE regulations.

10. Privacy & Data Use

• Your privacy is important to us. We will never sell, rent, or share your data with third parties unless required to fulfill services or by law.
• By using our services, you consent to our Privacy Policy.

11. Cookies & Tracking

• We use cookies to enhance your browsing experience. Cookies help track preferences but do not collect sensitive personal data.

12. Service Limitations & Liability

While we take every precaution in handling your garments, Laundristic is not liable for:

• Manufacturer defects, color fading, or fabric wear and tear.
• Delays caused by unforeseen circumstances.

13. Cancellations & Refunds

• Cancellations must be made before order processing begins.
• Refunds will be processed per our refund policy.
• Partial refunds may apply based on service progress.

14. Lost or Damaged Items

• In the event of loss or damage, Laundristic’s liability is limited to the service charge refund or compensation up to industry standard values.

15. Third-Party Links

• Our website may contain links to third-party websites. Laundristic is not responsible for the content or privacy practices of these external sites.

16. Updates to Terms

• We reserve the right to amend these Terms and Conditions at any time. Users are encouraged to check this page periodically. Changes become effective immediately upon posting.

17. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• 📧 Email: support@laundristic.com
• 🌐 Website: https://laundristic.ae